Privacy policy

At Festiwo, we value your privacy and are fully committed to protecting your personal information. When you shop with us at festiwo.in, you may be asked to provide details such as your name, email address, billing and shipping addresses, phone number, and payment information. We use this information only for processing your orders, improving your shopping experience, or sending you updates if you choose to subscribe to our newsletter.

We want to assure you that we never sell, trade, or rent your personal details to anyone.

Information We Collect

In addition to the details you share with us, we also collect certain non-personal information, such as:

  • The URL you came from
  • Your IP address and domain type (e.g., .com, .in, .uk)
  • Your country/city location
  • Pages you visit on our site
  • Advertisements you interact with

This helps us understand customer preferences, track our growth region-wise, and enhance our services. This data is used solely for business insights and is never shared for personal gain.

Secure Transactions

When you place an order on festiwo.in, you are redirected to a secure payment gateway (such as PayPal, Razorpay, HDFC, etc.). All credit/debit card transactions happen on the payment provider’s secure server — we do not store any payment details (card numbers, CVV, or financial information) on our servers.

Use of Cookies

Cookies are small files stored on your device through your browser. Festiwo uses cookies to:

  • Remember your preferences and settings
  • Keep track of your shopping cart and past purchases
  • Improve your browsing experience

Most browsers (Chrome, Safari, Firefox, Edge, etc.) accept cookies by default, but you can change your browser settings to decline them if you prefer.

Policy Scope

This privacy policy applies only to information collected through our website and not to offline data collection.

We encourage you to also review our Terms & Conditions page, which outlines the rules, disclaimers, and limitations of using Festiwo.in.

If we update our privacy policy, changes will be posted here on this page.

Contact Us

If you have any questions regarding our privacy policy, please reach out via the details provided on our Contact Us page.

By using festiwo.in, you agree to our Privacy Policy. If you do not agree with this policy, please discontinue using our website and services.